Privacy Policy
Hair Butler LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit: hair-butler.com
and use our website, products, services, and communications (collectively, the “Service”).
By accessing or using the Website or Service, you agree to this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
• First and last name
• Email address
• Mobile phone number
• Billing and shipping address
• Account login details
• Purchase history
• Information submitted through website forms, checkout pages, AI chat interactions, or customer support inquiries
If you interact with our AI chat assistant or submit a contact form, those communications may be stored for customer support, training, and service improvement purposes.
Automatically Collected Information
When you visit our Website, we may automatically collect certain information, including:
• IP address
• Browser type and version
• Device type
• Pages viewed
• Date and time of visits
• Referral sources
• Usage data
• Cookies and tracking technologies
2. How We Use Your Information
We may use the information we collect to:
• Process and fulfill orders
• Provide customer service and technical support
• Communicate regarding purchases or account activity
• Send marketing communications where permitted by law
• Send SMS notifications if you have opted in
• Improve website performance and functionality
• Analyze usage trends and performance metrics
• Comply with legal obligations
3. SMS Messaging Program
SMS Program Description
By providing your mobile phone number through our Website, checkout pages, opt-in forms, AI chat interactions, or other communications, and by providing express consent where required, you agree to receive automated informational and promotional text messages (SMS or MMS) from:
Hair Butler LLC
These messages may include:
• Order confirmations
• Shipping updates
• Customer support communications
• Product announcements
• Promotions and marketing offers
Consent to receive automated SMS messages is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
Participating wireless carriers are not liable for delayed or undelivered messages.
SMS Consent Collection
SMS consent is collected through website forms, checkout pages, or chat prompts that require users to actively provide consent before submitting their phone number.
Example consent language used on forms:
☐ I agree to receive automated SMS messages from The Hair Butler™ regarding orders, promotions, and updates. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for help.
This checkbox is not pre-checked and must be selected by the user to provide consent.
Opt-Out Instructions
You may opt out of SMS communications at any time.
To stop receiving messages, reply:
STOP
to any message you receive from us.
After sending STOP, you will receive a confirmation message verifying that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages unless you opt in again.
Help Instructions
For assistance, reply:
HELP
to any SMS message you receive from us.
You may also contact us for support at:
Email: hello@hair-butler.com
Phone: 719-675-8104
Website Contact Form:
https://hair-butler.com/contact/
No Sharing of SMS Data
Mobile information, including phone numbers, SMS consent records, and opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes.
Hair Butler LLC does not sell, rent, transfer, disclose, or share mobile numbers or SMS consent with any third parties or affiliates for their marketing purposes.
Any sharing of personal information described elsewhere in this Privacy Policy specifically excludes SMS opt-in data and consent records.
Mobile information is used solely for communications related to Hair Butler LLC services.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve user experience
• Analyze website traffic
• Understand user behavior
• Support advertising and marketing efforts
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Our website does not currently respond to “Do Not Track” browser signals.
5. Payment Processing
Payments on our website are processed securely through third-party payment processors.
Hair Butler LLC does not store full credit card numbers on its servers.
Payment processors comply with PCI-DSS security standards.
6. Sharing of Information
We may share personal information with trusted service providers who help operate our business, including:
• Website hosting providers
• Payment processors
• Email communication platforms
• SMS messaging providers
• Analytics providers
We may also disclose information when required by law or legal process.
Hair Butler LLC does not sell personal information for monetary value.
Mobile information and SMS consent data are never shared with third parties or affiliates for marketing purposes.
7. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Fulfill transactions
• Maintain business records
• Comply with legal obligations
8. Your Privacy Rights (California Residents)
If you are a California resident, you may have the right to:
• Request access to your personal information
• Request deletion of your personal information
• Opt out of the sale of personal information
• Not be discriminated against for exercising your privacy rights
Hair Butler LLC does not sell personal information.
To submit a privacy request, contact:
9. Children’s Privacy
Our Website is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
10. International Users
If you access our Website from outside the United States, you acknowledge that your information may be transferred to and processed within the United States.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no internet transmission or storage system can be guaranteed to be 100% secure.
12. Third-Party Links
Our Website may contain links to third-party websites.
Hair Butler LLC is not responsible for the privacy practices of those websites.
13. Changes to This Privacy Policy
Hair Butler LLC reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of the Website after updates constitutes acceptance of the revised policy.
14. Contact Information
If you have questions regarding this Privacy Policy, you may contact us:
Hair Butler LLC
Email: hello@hair-butler.com
Phone: 719-675-8104
Website: https://hair-butler.com/contact/