PRIVACY POLICY
The Hair Butler™ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://hair-butler.com (the “Website”) and use our services (the “Service”).
By accessing or using the Website or Service, you agree to this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
• First and last name
• Email address
• Mobile phone number
• Billing and shipping address
• Account login details
• Purchase history
• Information submitted through forms, checkout, AI chat, or customer service inquiries
AI chat interactions may be stored to improve service quality, respond to inquiries, and enhance user experience.
Automatically Collected Information
When you visit our Website, we may automatically collect:
• IP address
• Browser type and version
• Device type
• Pages viewed
• Date and time of visits
• Referral sources
• Usage data
• Cookies and tracking data
2. How We Use Your Information
We use collected information to:
• Process and fulfill orders
• Provide customer support
• Communicate about purchases
• Send marketing communications where permitted by law
• Deliver SMS notifications if you opt in
• Improve Website functionality
• Analyze performance and trends
• Comply with legal obligations
3. SMS Messaging Program & Mobile Privacy
SMS Program Description
By providing your mobile phone number through our Website, checkout process, opt-in forms, AI chat, or other communications, and by checking the consent box where required, you agree to receive automated informational and promotional text messages (SMS and MMS) from The Hair Butler™.
These automated messages may include:
• Order confirmations
• Shipping updates
• Customer service communications
• Product announcements
• Promotions
• Marketing offers
Consent to receive automated SMS messages is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
Participating carriers are not liable for delayed or undelivered messages.
Opt-Out Instructions
You may cancel the SMS service at any time.
To opt out, text:
STOP
to our number.
We will send a confirmation message to acknowledge your request. After this confirmation, you will no longer receive SMS messages from us unless you re-enroll.
Help Instructions
For assistance, text:
HELP
to our number.
You may also contact us at:
No Sharing of SMS Data
Mobile information, including phone numbers, SMS consent, and opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, transfer, disclose, or otherwise share your SMS consent or mobile number with third parties or affiliates for their marketing or promotional purposes.
Your mobile information is used solely for communications directly related to The Hair Butler™.
The sharing of personal information described elsewhere in this Privacy Policy expressly excludes SMS opt-in data and consent.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
• Improve user experience
• Analyze website traffic
• Understand user behavior
• Deliver relevant advertising
You may disable cookies through your browser settings. Disabling cookies may affect certain Website functionality.
Our Website does not currently respond to “Do Not Track” browser signals.
5. Payment Processing
Payments are processed securely through third-party payment providers. We do not store full credit card information on our servers.
Our payment processors comply with PCI-DSS security standards.
6. Sharing of Information
We may share personal information with:
• Service providers (hosting, analytics, payment processing, email platforms, SMS platforms)
• Legal authorities when required by law
• Successor entities in the event of a merger, acquisition, or business transfer
We do not sell personal information for monetary value.
Mobile information, SMS consent, and opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.
7. Data Retention
We retain personal information only as long as necessary to:
• Fulfill transactions
• Provide services
• Maintain business records
• Comply with legal requirements
8. Your Privacy Rights (California Residents)
If you are a California resident, you may:
• Request access to your personal information
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Not be discriminated against for exercising your rights
To submit a request, visit:
9. Children’s Privacy
Our Website is not directed to individuals under the age of 13.
We do not knowingly collect personal information from children under 13.
10. International Users
If you are located outside the United States, you understand that your information may be transferred to and processed in the United States.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Continued use of the Website after changes are posted constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us at: